Idea Management

Are you building the right solution for your customers?

We've all done it at one time or another, haven't we? Because you aren't armed with all of the information behind a customer's new feature request, you build the wrong feature and waste a huge amount of development resources in the process.

As product managers, we all face the time-consuming challenge of understanding why our customers are requesting a particular feature so we can develop a solution that truly meets their needs. To top it off, managing, prioritizing and tracking the status of customer requests is an increasingly daunting task as your customer base grows.

Rally Idea Manager solves these problems by providing an automated and scalable platform for soliciting, evaluating and managing customer feature requests. It connects you and your customers so you can build the right features, in the right priority order and avoid wasting precious development resources.

Demo: Submitting ideas
and feature requests

Demo: Managing ideas
and feature requests

Rally Idea Manager highlights

• Integrated with Rally’s Agile ALM solution so product managers can promote ideas into development's product backlog and reflect progress to their user community
• Built on a world-class innovation management platform that delivers enterprise scalability and grows with you into a full innovation management solution
• Reporting and analytics to proactively monitor and energize user engagement in your own idea community

Built on world-class innovation management platform

Rally Idea Manager provides a rich
environment for capturing customer
ideas and feature requests.

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Powered by Brightidea, Rally Idea Manager provides a rich environment for capturing customer ideas and feature requests.  Real-time duplicate checking, rich text formatting, support for attachments and user-defined tags give users the flexibility they need to accurately describe their ideas and feature requests.  Customizable idea submission forms gives product managers the freedom to collect the information they need to assess customer needs.  This rich environment saves precious product managers' time by capturing complete information about each idea thus minimizing time researching additional details.

• Theme your site to match your brand
• Customize the idea submission form to capture the information you need
• Use standard idea statuses or create your own
• Make sites available to the public or keep them private
• Allow users to self-register or make it invite-only

Integrated with Rally’s Agile ALM solution

The integration with Rally's Agile ALM solution
means you can quickly promote popular
ideas into their product backlog

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Rally Idea Manager is seamlessly integrated with Rally's Agile Application Lifecycle Management solution so product managers can quickly promote popular ideas into their product backlog and get development started at implementing valuable features.  Development teams using Rally's Agile ALM solution can quickly navigate to the idea and its comments so they better understand the customer needs they are solving with their implementation; and, as developers start working on implementing the idea, the idea submitters are kept informed with the status of ideas reflecting development work-in-progress.

• Easy promotion of ideas to backlog stories
• Link between ideas and user stories
• Synchronization of development status with idea status

Reporting and Analytics

Detailed reporting lets you monitor
idea activity, status and user community
engagement

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Rally Idea Manager provides detailed reports on idea activities and status, so product managers can monitor their users' engagement in the community.  Users can filter on ideas by status to review which ideas have been implemented, which ones are being considered for implementation and which ones likely will not be implemented in the coming months. When the out-of-the-box reports are not enough, custom reports can be created from the Web Services API.

• Report idea activity by day, week, month
• View ideas by status
• Create "from idea to delivery" value-stream mashups

Get more info on how to select the best Agile lifecycle management vendor:

• Agile Vendor Eval Guide

Additional Resources: