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Salesforce.com Administrator and Business Applications Managers
Rally Software Development located in Boulder, CO is a dynamic, growing company that provides software-driven enterprises with the knowledge, coaching and tooling needed to succeed with Agile development practices.
Due to our success, we are currently looking for a motivated Salesforce.com Administrator and Business Applications Manager to evolve our enterprise-wide implementation of Salesforce.com as well as support internal users including Rally's sales and marketing teams.
Responsibilities Include:
Be the Product Owner for Rally's strategic enterprise-wide Salesforce.com implementation by...
- Acting as expert, evangelist and ScrumMaster for salesforce.com, becoming Rallys "source of reporting" of core business data and metrics.
- Acting as a single point of contact for enhancement requests (customizations), user issues and system integrations.
- Administering, monitoring, and maintaining Rally's Salesforce.com platform implementation, including license administration and user roles.
- Co-developing and enforce system security policies and audits.
- Leading a team of Super-users to identify and manage work-flow rules and alerts.
- Escalating issues to Salesforce.com support.
- Developing and enforce sandbox oversight policies.
Support internal teams including sales, support and marketing by...
- Training of users on new Salesforce.com functionalities and reports.
- Aiding in the creation of departmental documentation as needed.
- Configuring shared and custom reports.
- Configuring UI and work-flow customizations ensuring Salesforce.com best meets user needs.
- Managing bulk imports of data, ensuring timely updates and data integrity.
- Implementing Apex code for managing data.
Your skills should include:
- Exceptional communication and teamwork skills
- Strong project management skills
- Excellent written and verbal communication skills
- Excellent problem solving skills
- Sales process (workflow) mapping
- Proven training skills
Minimum Experience:
- Bachelor's degree in a technical or business specialty a must.
- Minimum of 3 years working knowledge and/or implementation of an enterprise class CRM application (Salesforce.com preferred but could include Siebel, SAP, Oracle, PeopleSoft).
- Understanding of database concepts and data management (RDBMS).
- Experience with APEX and Salesforce.com customizations.
- Prior experience integrating ERP level systems with salesforce.com a plus.
- Experience managing cross-functional projects.
- Salesforce.com Administrator certification is a plus.
At Rally we're looking for people who are passionate about the software industry and want to work with the best and brightest. We value teamwork, the ability to meet commitments as well as skill and in return offer an exceptional opportunity to grow. We strive for a healthy, productive work/life balance, while enjoying the opportunity to substantially contribute to the direction and success of a vibrant software business.
If this sounds like an environment you might thrive in, please email resume to jobs@rallydev.com
Join our award winning team!
Jolt Award Winner 2006, 2007 and 2008 - Product Excellence
Locally Most Innovative Product (IQ Awards)
Voted "Best Company to Work for in Colorado" 2006 & 2007
*Salesforce is a registered trademark of salesforce.com, Inc.
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