Experience That Matters

Rally's coaches are among the best in the world. Widely regarded as thought leaders in Agile and Lean practices, our coaches have the experience and know-how your organization needs to turn Agile theory into successful Agile practices, tailored to your business and goals. Our experience includes:


  • Coaching for 500+ teams, plus facilitating enterprise-wide Agile adoption
  • Regularly contributing to software publications
  • Speaking at industry and Agile conferences, The Lean Software and Systems Consortium, and The Agile Development Conference, to name a few

Rally's coaches have extensive experience guiding organizations like yours through the successful adoption of Agile principles and best practices. We also partner with leading Agile coaches and trainers.

Certified Scrum Trainer & Agile Fellow

I'm an Agile Fellow with Rally Software in Boulder, CO. I love coaching others about Agile software development. My passion in this realm has led me to concentrate on practices in collaboration and leadership. I'm also now reaching into systems thinking, Lean, and Kanban (you can read blog posts I've written about these topics). I see a strong interdependency among these various processes and practices. This has led me to also look outside of software and IT to our larger community about sustainable and restorative practices within our physical world.

I graduated Magna Cum Laude and as a University Scholar from the University of Missouri. I hold a Masters in French Literature from Michigan State University and a Masters in Computer Science from Johns Hopkins University. 

Agile Coach

Chris Browne is an Agile Coach and Application Developer with a passion for helping organizations learn how to innovate. A fan of hackathons, design thinking and automated testing, Chris is able to leverage his experiences as a developer and test automation engineer to help teams improve their processes and supporting tools/infrastructure. Besides helping teams improve, he also develops custom extensions for the Rally application to help better integrate the tool with a customer's current environment and needs.

A former triathlete and photographer, Chris now spends his free time producing music and DJing.

Agile Coach, SPC, CSP, CSM

Gerald is an Agile Coach with Rally Software in Austin, TX.  His years of experience in software development, business analysis and technical pre-sales provide him with unique insight as to the development, operational and cultural challenges faced when adopting Lean / Agile methodologies.  He has enabled the adoption of Lean / Agile values, principles, and practices at the team level, and as part of more complex organizational transformations.

Gerald’s passion and commitment is to help individuals and organizations use Lean / Agile as a way to invoke beneficial and sustainable change that enables their growth and success.  He specializes in Agile at scale, focusing on building well balanced content (Initiatives, Features and Stories) as well as developing and maturing the roles involved in content management and content authority.

Director of Professional Services, North America

Ben's experience includes over 15 years in the software development industry in a variety of different roles. Ben has participated on Agile teams as an Architect, Team Lead, Developer, Tester, Analyst, Designer, and ScrumMaster. Ben has worked as an Agile Coach within a variety of industry verticals and with Agile programs spanning multiple teams, time zones, and continents. His passions include enabling the fast and effective delivery of software, helping teams reach high-performance, and helping find the essence of great software.

Agile Coach, Certified Scrum Professional, PMI-ACP, PMP

Julie Chickering is an Agile Coach with Rally Software in Boulder, Colorado. Her passion is coaching teams to a better, more fun work life. She has the proven ability to transfer job knowledge and skills to all levels, including distributed teams, and has a solid track record leading teams through the challenging transition from waterfall to Agile practices. Julie brings more than 20 years of experience in the software development industry, she was an internal coach at Travelocity before joining Rally as an Agile Coach in 2008.

Julie is past president and board member of the Agile Project Management Network (APLN), Julie is a Certified Scrum Professional (CSP), Certified Scaled Agile Program Consultant (SAFe SPC), PMI Agile Certified Practitioner (PMI-ACP) in addition to the PMI-PMP certification.

Transformation Consultant & Services Lead

Ken Clyne is a Transformation Consultant and Services Lead.  Now in his 6th year as a Rally coach, Ken is back in the UK supporting the EMEA region after many years in the U.S.  Ken's passion is coaching Rally's large customers through their transformation to business agility; a challenge that is always fun and never easy.

Ken is comfortable in front of large or small audiences. He is an advocate of Scrum, SAFe, and Kanban but likes his Agile mixed in with a healthy dose of Lean and humility. Ken's biggest influencers are his customers and colleagues but he also finds much inspiration from the work of Reinertsen, Senge, and the Heath Brothers.

Agile Coach

For over 15 years, André has led Agile adoptions -- providing guidance to teams and organizations seeking shorter development cycles, higher quality, and more effective discovery of customer value. Playing various roles -- from developer and manager to product owner, scrum master, and coach -- he's done everything from hiring and building teams in startup environments to coaching teams for organizations with over 350,000 employees. Some of his teams have seen 50% reduced cycle time, practically bug-free code with daily deployments, and improved employee morale. He's also active in the community, providing leadership in groups such as Agile Philly and Technically Philly Groups.

Since graduating from college and receiving an M.S. in Information Science from Drexel University, André has continued his lifelong commitment to learning by reading about software teams and by organizing and facilitating discussions amongst local practitioners. To get community feedback on his ideas, he presents regularly at conferences, including Agile Development Practices East 2013, Agile DC, Agile Boston, Agile CT, Agile NYC, CultureCON 2012, Agile 2011, XP 2010-2011, Agile Tour 2008-2013, and Agile France.

Agile Coach

Chris Farrell is an Agile Coach with Rally Software in Toronto, Ontario, Canada. His passion is helping organizations, teams, and people unleash their potential. Since discovering Agile in 2004 he has been an Agile developer, Trainer, ScrumMaster, and Agile/Lean Coach. He has extensive experience with Scrum, Extreme Programming, Kanban, and Lean.

Chris is an empathetic change agent who motivates through action and leads by example. He is a skilled facilitator, trainer, mentor, and coach. He has a strong desire to help others discover the power of Agile.

Agile Coach, Certified Scrum Master & Certified Scrum Product Owner

Yvonne Kish is an agile coach with Rally Software in Raleigh, NC.  She helps organizations around the world bring higher quality products to market faster, run leaner, boost profits, and enhance their business value while delighting customers.  Leveraging her Agile subject matter knowledge with deep QA, project management, training, and consulting expertise, Yvonne leads start-ups to Fortune 100 companies in translating their product vision into market-ready reality by designing tailored solutions for optimal ROI.

After graduating from Old Dominion University with a BS in Computer Science, Yvonne excelled in diverse software engineering roles that laid the foundation for the strong information technology mastery that she brings to all her projects. As an early, passionate adopter of Agile methodologies, she is widely respected for her collaborative, relationship building approach and her genuine interest in the success of her team, and ultimately her client’s unique mission.

When not traveling to exotic locales that have included Bora Bora, Rwanda, Australia, and New Zealand, Yvonne enjoys hiking, biking, skiing, and gourmet cooking.

Certified ScrumMaster & Agile Coach

Ann Konkler is an Agile Coach with Rally Software. Ann began her IT career over 15 years ago as a developer working on mainframe applications. Her later roles included Business Analyst, Technical Lead, Project Manager, and Development Manager for infrastructure, eCommerce, and PMO teams.

In 2003, Ann was introduced to Agile when she was asked to manage a group of developers who were early adopters of eXtreme Programming. Curiosity about the methodology soon turned to enthusiasm and then a vision for scaling Agile across the organization. Starting out as the management spokesperson for Agile, Ann eventually asked to transition out of her management role in order to give full attention to defining and rolling out a new IT-wide solution delivery life cycle, with Agile at its core.

Ann is a Certified ScrumMaster and a Lean Six Sigma Green Belt. She is also certified in Project Management and holds a Bachelor of Science in Computer Science from Portland State University.

Certified ScrumMaster & Agile Coach

John has nearly 20 years experience in all segments of the software development lifecycle. He began his career by helping teams understand and manage change through configuration management processes and tooling. His passion for improving team communication led to his immersion in continuous integration, build and release management. John has helped teams evolve through several methodologies, growing from gated and controlled through phased iterative and finally to agile/collaborative techniques. John has worked with software delivery teams as an on-the-ground participant and as a trainer. He is a certified RUP consultant and a Certified Scrum Master.

Agile Coach, Certified Scrum Master, Certified Scrum Practitioner, PMP

Christen is an Agile Coach with Rally Software in Denver, CO. After seeing a need for better software at United Airlines reservations, she left to begin her IT career in 1996 as a Business Analyst with Airline Tariff Publishing Company and continued to grow her career in Systems Analysis, Project Management and Program Management at AOL.

She was so convinced, after getting her CSM in 2006, that agile was that “special sauce” for building great teams, that she voluntarily began offering a simple Scrum class to anyone in the company that wanted to learn. This caught the attention of Technology leaders, and she was asked to integrate agile techniques and practices into the traditional waterfall SDLC model across the globe at AOL. This transition led to their interest in full adoption of agile in 2007 and a large re-investment in training and coaching in 2011.

Christen has over decades of experience in a variety of roles and environments and is passionate about using Agile methods to help guide teams in the implementation of quality products and deliverables that would stand out as successful examples to other teams and encourage Agile practices at an organizational level. She brings a unique combination of coaching at the team, manager and executive levels to reinforce their roles and how they are each responsible for the success of Agile.

When Christen is not coaching on the road, she is hiking with her Kuvasz near Denver, traveling internationally with friends or working on her motorcycle skills at a nearby track on her GSXR750.

Agile Coach

Tamara Nation is an Agile Coach at Rally Software, where she pursues her passion for enabling individuals to learn, grow, and thrive using Agile and Lean principles and processes. She has helped launch dozens of teams with their Agile and Rally tool adoptions and considers distributed teams to be her specialty.

Tamara has spent 18 years working in a variety of roles on software development teams large and small. She started her career as an ADA programmer for unmanned aircraft. Other notable work experiences include being the solo production Oracle DBA for a team of 50, building a software support team from scratch, and leading Web development teams for Fortune 100 companies. It was her experience as a technical project manager that led her to discover Scrum in 2008. Frustrated with delays and a lack of real results, she began to add Scrum best practices to her project and was amazed as it transformed her team completely. At Rally, Tamara has grown as a facilitator and a coach and is always looking forward to meeting her next Rally customer.

Chief Technologist

Zach Nies brings over 20 years of engineering and product development experience to Rally. Prior to joining Rally, Zach served as Principal Architect and Director of Systems Architecture for Level 3 Communications where he focused on new technology and process adoption for their 550-person development organization. Prior to Level 3, Zach was co-founder of a startup that used web technologies to change how creative professionals managed projects. His company was acquired by publicly traded Creo, Inc. now a division of Kodak. He also served as Chief Software Architect at Quark, where he provided the overarching technological vision for the company. Zach’s product vision has won numerous industry awards, including Jolt Product Excellence awards, Seybold HotPicks and the prized MacWorld Best of Show. Zach has served on standards bodies such as the W3C's HTML working group.

At the age of 13, Zach began commercially publishing software and, at age 16, started a successful consulting business. A Boettcher Scholar, Zach received his BS with distinction in Computer Science Engineering from the University of Colorado at Boulder. He spends his spare time tuning his golf swing and spending time with his family.

Rally Coach

Tom is an Agile Coach with Rally Software where he enjoys using his background and experiences with Agile to help new teams start their Agile journey. Tom started his career with Rally as an Engagement Manager, where he worked with many of Rally’s largest customers on their Agile transformations.

Tom has a Bachelor of Science in Computer Science and Mathematics and worked in information technology development and services across industries such as Healthcare, Energy, Manufacturing, Financial Services and Insurance.  He is currently a Scaled Agile Framework Program Consultant, Certified Scrum Master, and Product Owner.

One of his greatest passions is serving as a volunteer Firefighter and EMT-Basic, which he's done for over twenty-five years. As Fire Chief of the Divide Fire Protection District in Divide, Colorado, Tom has the opportunity to bring Agile and Lean thinking and practices into the fire and emergency medical services.

Agile Coach

Ryan Polk is an Agile Coach with Rally Software where he enjoys the opportunity to help software teams of all sizes adopt Agile and Lean practices in an effort to build better software through communication and behavior.

Throughout his career Ryan has coached over 50 teams and over 500 developers in both Agile and Lean Software Development.  As an accomplished agile evangelist and code craftsman Ryan has presented at a diverse list of agile conferences and is a regular contributor at agile conferences and software user groups.  Ryan is also the co-founder and president of the Northern Nevada Software Developers Group where he pursues his passion of education and community building in the software field.

With over 16 years of experience in the software development field Ryan has held almost every position imaginable in software teams.  From Software Developer to Lead Engineer, from Scrum Master to Product Owner, from Sr. Development Manager to Agile Coach his experience in delivering software is a diverse path highlighted by the successful delivery of quality software by cohesive software teams.

Ryan is a Certified ScrumMaster and a PMI - Agile Certified Practitioner.  He holds a B.A. in Psychology from the University of Nevada - Las Vegas, and is currently starting his pursuit of a Masters in Organizational Behavior Management and Behavioral Systems Analysis from the University of Nevada - Reno.

Outside of work Ryan can be found living high in the Sierra Mountains where he, his wife, and kids look forward to the days when the snow falls and the hills are covered in fresh powder.

Agile Coach, SAFe Progam Consultant, PMI-ACP, Certified ScrumMaster, PMP

Steve Rhoads is an Agile Coach with Rally Software in Newtown Square, PA. His passion is to show how organizations and their teams can achieve successful, predictable delivery of excellent products at a sustainable pace using Agile/Lean methods (Scrum/Kanban, and SAFe using Rally).

Steve understands the benefits and opportunity that Agile brings to the industry having seen the outcomes of traditional (waterfall) project management command-and-control style as a former military officer (USAF KC-135 pilot) and from over 20 years in software development. During those years, Steve served in many roles including front-end designer, middleware developer, database developer, security manager, application owner, project and program manager. He has also been a scrum master, agile project manager, operations manager and coach for hundreds of teams in a large cable company.

Steve is particularly interested in helping with multi-team adoption of Agile at the program level using the SAFe framework in enterprise settings.

Steve has a Bachelor's degree in Economics from the University of California, and an MBA from Rensselaer Polytechnic Institute (RPI).

When Steve isn’t coaching Agile, he’s coaching competition robotics – helping middle through high school kids find their passion in STEM (science-technology-engineering-math) related careers through building, programming and competing.

Certified Scrum Trainer (CST) & Solutions Evangelist

Ronica brings incomparable energy and passion to teaching and facilitating Agile principles and practices. Her mission is to build learning organizations that honor the individual, give everyone the chance to do what they do best, and harness the power of team to amplify great work and produce great software.

Throughout her software career, and particularly since beginning to adopt Agile practices in 2003, Ronica has helped business and technology people collaborate daily to plan and prioritize projects and backlogs for value, quality, and innovation. As a business analyst and product owner, she has tried to focus the business on possibility, and inspire dev teams with the stories behind every requirement.

As an Agile Coach at Rally for four years, Ronica has:

  • Guided dozens of companies as they rolled out Agile at scale, including serving as lead rollout coach for eBay's Agile adoption.
  • Launched and coached many dozens of teams through iteration and release planning, delivery, and retrospection.
  • Certified hundreds of ScrumMasters and Scrum Product Owners.

She has worked with ISVs and IT departments in companies in many industries, including healthcare, finance & insurance, government, telecommunications & media, helping Rally guide customers through iterative and incremental organizational change, following their individual art of the possible to bring new success.

As Solutions Evangelist, Ronica works with stakeholders to set strategy for evolving Professional Services offerings that support our customers’ needs for Agile coaching, consulting, and training.

Agile Coach

Todd Sheridan has been building and leading teams across many different industries–from interactive agencies and tech startups to universities and healthcare–since 2001. He has spent the last 8 years as a ScrumMaster and Agile Coach, with a focus on scaling the success of Agile teams to the enterprise.

Certified Scrum Practitioner, Agile Coach, Kanban Coaching Professional

Rick's Agile work began in the late 90s, with exposure to RUP and experimentation with iterative approaches. His passion is focused around Agile/Lean concepts and flow-based work management in software development, infrastructure/operations, and throughout the enterprise. 

Rick was a founding partner and VP of technology at Xteric Technology Group, a custom development and services firm in Cleveland, Ohio. From 2005 to 2010, Rick was at Constant Contact in Waltham, Massachusetts, the country's fastest-growing public SaaS provider.  There he held dual roles as Director of Agile Practices and Director of Web Services/APIs.  Rick was the principal Agile leader and evangelist at Constant Contact, where he was recognized by the CEO for broad contributions to the organization.

His background is in software development, architecture, data center management and IT planning.  He is a graduate of Case Western Reserve University, with a degree in Computer Engineering.

Rick joined Rally as an Agile Coach in July, 2010.

Certified ScrumMaster, Agile Coach, Kanban Coaching Professional

Karl Scotland is a versatile software practitioner with over 15 years of experience covering development, project management, team leadership, coaching and training.  For the last 10 years he has been successfully applying Agile methods, and most recently has been a pioneer and advocate of using Kanban Systems for software development.

Currently an Agile Coach with Rally Software in the UK, Karl is a founding member of the Lean Software and Systems Consortium and the Limited WIP Society, and has previously championed Agile and Lean Thinking with the BBC, Yahoo! and EMC Consulting. Karl writes about his latest ideas on his blog at http://availagility.co.uk/.

Transformation Consultant

Jim Tremlett is a Transformation Consultant at Rally Software and holds certifications as a Scrum Master, Scrum Product Owner, and SAFe Program Consultant. Jim developed his Agile product development skills at a number of startups, a telecommunications R&D laboratory, and as a consultant and methodologist at a large IT consulting firm. Jim has been a software engineer for over 30 years.

Jim has a passion for working with product companies and IT organizations large and small, undertaking the transformation to a more Agile development process.  From his experience, Jim also has a passion for the startup process of inventing new products and looks to bring a startup’s laser focus and adaptability to clients’ development programs.

Certified Scrum Trainer

Rachel Weston Rowell is a member of the Office of the CTO, a Certified Scrum Trainer, SAFe Program Consultant and Agile coach at Rally Software in Boulder, Colorado. She has nearly 15 years of experience in the software development industry working with both in-house IT and product development teams and as a consultant working on software and strategic initiatives. Rachel has held many functional roles within software teams and organizations, including working at the executive level, as an IT Manager and Director, Project Manager, Business Analyst, Tech Writer and QA.

Rachel has expertise in coaching and facilitating at the executive level with senior leaders on the role of leadership in large-scale Agile rollouts. She has also been instrumental in leading the development and delivery of Agile services in alignment with SAFe (Scaled Agile Framework) for Rally's customers. She was an early practitioner of scaled agile concepts, including multi-team release planning practices and principles.

Throughout her career, she has worked actively to improve processes in order to create a more collaborative, successful and therefore satisfying working environment. She is passionate about the positive changes Agile methods can enable for organizations, teams, and their customers. Rachel holds a Masters in Linguistics with a specialization in Computational Linguistics from the University of Colorado at Boulder, and received her Bachelor’s degree in Mass Communications from the University of California Berkeley.

Transformation Consultant

Eric Willeke is an experienced transformation consultant with deep Agile expertise and an extensive history of working with enterprise customers. Eric guides Rally’s largest customers through their complex Agile adoption and transformation efforts, helping them build capability to sustainably and successfully deliver on the needs of their business. For more than a decade, his personal vision statement, “Helping everybody on a project sleep better at night,” has shaped his passion for continuous improvement and unlocking human potential.

Since joining Rally, Eric has worked with a broad range of Fortune 500 companies in the technology, media, insurance, financial services, and healthcare industries. As both an individual consultant and leader of a Rally coaching team, his work includes advising executives, facilitating planning meetings and release trains, identifying and mitigating adoption risks, helping enterprises train internal coaches, teaching SAFe and Kanban training classes, and guiding and mentoring other Rally coaches.

Eric has earned SPC, AKT, KCP, CSP, and CSM certifications, as well as various technical certifications, throughout his career. He has served on the program committee for the Agile 201x conference series and as the lead editor for the Proceedings of the LSSC conference series, and speaks frequently at conferences around the world.

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