Contact Customer Support

Rally Customer Support is here to help. You can often find answers to your questions using our automated resources.

• Rally Enterprise Users: Log into Rally, click on ‘Help & Training,’ and click on the ‘Contact Support’ tab to facillite faster resolution.
• Rally On-Premise Users, Rally Product Manager Users, and Rally Support Manager Users: Use this form to submit a case directly to Rally Support.
• Rally Community Users: Click on the ‘Training and Community Forum’ link located in the footer of Rally.