When it needed to scale the size of its delivery teams and improve its time-to-market, Telstra -- Australia’s leading provider of mobile devices, home phones, and broadband Internet -- jumped right into Agile. At a fundamental level, the Telstra story is about moving from Agile projects with just a few people to Agile programs with hundreds of people working on many different things.

Telstra started its Agile journey with five "wagile" teams, working on four projects in a mixed Agile/waterfall environment. It scaled up to 7 fully Agile teams, working on 24 concurrent projects under a single Agile Release Train, by applying Dean Leffingwell's Scaled Agile Framework® (SAFe.) SAFe gets a lot of attention in the Agile community, but at Telstra it became much more than a buzzword or strategy. SAFe helped this large telecommunications and mobile organisation transform its Enterprise Data Warehouse (EDW) practices and shape an Agile organizational culture -- all in a matter of months.

In this customer testimonial from Rally’s user conference, RallyON Boulder 2013,Telstra’s Em Campbell-Pretty discusses the risk and outcomes of transitioning an "in-flight" program to SAFe:

Telsta's results speak for themselves:

  • Average delivery cycle time down from 12 month to 3 months
  • 6x increase in delivery frequency
  • 50% reduction in cost-to-deliver
  • 95% decrease in product defects
  • 100% of projects delivered on time and on budget
  • Happy project sponsors
  • Happy teams

Learn more about this transformation in Telstra's own words, "Telstra’s Journey to SAFe," or start your own transformation now

The true value of Agile occurs at scale when all teams are rowing together in a strategic direction. This free excerpt from the bestselling book, Agile Business explores common challenges that organizations of all sizes face when scaling Agile across teams.


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